Sanofi uses the industrial metaverse to revolutionize training and operational efficiency

Introduction

This tutorial outlines how Sanofi leveraged the industrial metaverse to enhance training and operational efficiency using Microsoft HoloLens 2. By integrating advanced technologies, Sanofi successfully improved training times, operator autonomy, and the resolution of equipment issues. This guide will provide you with actionable steps and insights to implement similar strategies in your organization.

Step 1: Implement Microsoft HoloLens 2

• Acquire the Hardware: Obtain Microsoft HoloLens 2 devices for your training and operations teams.
• Set Up the Environment: Ensure that your production area is equipped with sufficient connectivity and space for AR applications.
• Familiarization: Train key team members on how to use HoloLens 2 effectively, focusing on navigation and basic functionalities.

Step 2: Utilize Dynamics 365 Guides

• Install Dynamics 365 Guides: Integrate this application to create interactive step-by-step training modules.
• Develop Training Content:
  • Gather existing training resources and documentation.
  • Convert these materials into visual guides that can be accessed through HoloLens.
• Pilot the Training Modules: Test these guides with a small group of operators to gather feedback and refine the content.

Step 3: Incorporate Remote Assist for Real-Time Support

• Set Up Remote Assist: Implement the Remote Assist application on HoloLens for real-time collaboration.
• Train Operators on Usage: Ensure all operators understand how to use Remote Assist for troubleshooting and support.
• Establish Communication Protocols: Create guidelines for when and how to use Remote Assist to maximize its effectiveness during operations.

Step 4: Monitor and Evaluate Training Effectiveness

• Track Training Metrics: Measure the time taken to complete training modules and compare it to previous methods.
• Gather Feedback: Regularly collect feedback from operators about their training experience and areas for improvement.
• Adjust Training Programs: Use the collected data to refine and optimize training modules continuously.

Step 5: Foster a Culture of Continuous Improvement

• Encourage Operator Autonomy: Empower operators to take ownership of their learning and suggest improvements to training content.
• Regular Updates: Keep training materials up to date with the latest operational practices and equipment changes.
• Promote Safety and Consistency: Reinforce the importance of safety protocols and consistent work practices through ongoing training and assessments.

Conclusion

By implementing Microsoft HoloLens 2 and Dynamics 365 Guides, Sanofi has successfully transformed its training and operational efficiency. Organizations looking to replicate this success should focus on effective implementation of AR technologies, continuous evaluation of training programs, and fostering a culture of improvement. Consider starting a pilot project in your organization to explore the benefits of the industrial metaverse in enhancing training and operational processes.