Providing missing information in Simpology

Introduction

This tutorial will guide you through the process of responding to Lender's Missing Information Requests (MIRs) in Simpology. These requests are common in the loan application process, and providing the necessary information promptly can help streamline your mortgage application.

Step 1: Understand the Missing Information Request

• Review the MIR carefully to identify what specific information is missing.
• Common types of missing information include:
  • Income documentation
  • Asset statements
  • Identification verification
• Make a checklist of the items requested to ensure you gather everything needed.

Step 2: Gather Required Documents

• Collect the necessary documents based on the MIR checklist. Here are some common items you may need:
  • Recent pay stubs or tax returns for income verification
  • Bank statements for asset verification
  • A copy of your ID or Social Security card for identification
• Ensure all documents are current and accurate. Outdated or incorrect information can delay the process.

Step 3: Upload Documents in Simpology

• Log in to your Simpology account.
• Navigate to the section for document uploads.
• Select the appropriate category for each document you are uploading.
• Drag and drop or browse for the files you need to upload.
• Confirm that all documents have uploaded successfully. Look for any confirmation messages.

Step 4: Respond to the Lender

• Once documents are uploaded, return to the MIR section.
• Provide any additional comments or explanations if needed. This is a good opportunity to clarify any complex situations.
• Submit your response to the lender. Make sure to double-check that everything is correctly filled out before submitting.

Step 5: Follow Up

• After submitting your response, keep an eye on your email for any further communications from the lender.
• If you don’t hear back within a few days, consider following up to confirm they received your documents and if any further information is needed.

Conclusion

By following these steps, you can effectively respond to Missing Information Requests in Simpology. Remember to stay organized and proactive throughout the process to ensure a smooth loan application experience. If you encounter any difficulties, don't hesitate to reach out to your lender for guidance.