Michael Przytula | Managing Director | Accenture | The people side of workplace technology

Introduction

This tutorial provides insights into enhancing the workplace experience through technology, as discussed by Michael Przytula, Managing Director at Accenture. The focus is on understanding the importance of people in workplace technology, fostering collaboration, and creating a seamless work environment. This guide will help you implement strategies that prioritize employee experience and leverage technology effectively in your organization.

Step 1: Understand the Importance of People in Workplace Technology

• Recognize that the core of commercial real estate is centered around people.
• Focus on how technology can improve work experiences, making tasks easier and more efficient.
• Consider employee feedback when developing or implementing workplace technology to ensure it meets their needs.

Step 2: Collaborate with Building Operators

• Establish strong communication channels between building operators and their customers.
• Work together to identify the right set of digital services needed for your workplace.
• Conduct surveys or focus groups with employees to gather input before and after construction projects.

Step 3: Focus on Experience-Centric Design

• Shift from a purely functional design to one that enhances user experience.
• Create spaces that are not only practical but also enjoyable for employees to work in.
• Use design thinking principles to innovate and improve workplace environments.

Step 4: Implement a Unified Experience

• Develop a standardized approach for workplace technology that can be applied across different locations.
• Ensure that employees have access to the same tools and resources regardless of where they work.
• Streamline processes and technology interfaces to reduce complexity for users.

Step 5: Leverage Technology for Community Connection

• Explore how workplace technology can foster connections with the surrounding community.
• Integrate digital solutions that enhance collaboration not just within the workplace but also with external stakeholders.
• Encourage community engagement through events or partnerships facilitated by technology.

Conclusion

By prioritizing the people aspect of workplace technology and fostering collaboration between various stakeholders, organizations can create a more engaging and efficient work environment. Start by understanding employee needs, collaborating with building operators, and designing experiences that resonate with users. This approach will not only enhance employee satisfaction but also drive productivity and innovation within your organization.