How to Recover Google Account without Email and Phone Number (2024)

Introduction

This tutorial provides a step-by-step guide on recovering your Google account when you don't have access to your recovery email or phone number. This situation can be frustrating, but with the right approach, you can regain access to your account. Follow these steps carefully to navigate the recovery process effectively.

Step 1: Visit the Google Account Recovery Page

1. Open your web browser and go to the Google Account Recovery page at support.google.com.
2. Click on "Forgot email?" if you can't remember your email address, or "Forgot password?" if you know your email but can't access it.

Step 2: Enter Your Information

1. If prompted, enter the last email address or phone number you remember associated with your account.
2. Click "Next." If you don’t have access to those, look for the option that says you no longer have access to those.

Step 3: Verify Your Identity

1. You will be asked to answer security questions related to your account. Prepare to provide:
   • Answers to security questions you may have set up.
   • Any information regarding recent activity on the account, such as when you last accessed it or any recent emails.
2. If you can't remember your security answers, you may be presented with alternative methods.

Step 4: Use Alternative Account Recovery Options

1. If identity verification fails, look for a link that says “Try another way” or similar.
2. Follow the prompts provided. You may be asked to:
   • Provide information about when you created the account.
   • List contacts you've emailed.
   • Enter previous passwords you've used.

Step 5: Review Recovery Options

1. After successfully verifying your identity, you will be shown recovery options.
2. Choose a method available to you, such as answering security questions or using a recovery link sent to an alternate email if you set one up previously.

Step 6: Follow the Instructions Provided

1. Once you select a recovery method, follow the on-screen instructions carefully.
2. If you receive a recovery link, click on it and set a new password for your account.

Step 7: Set Up Account Recovery Options

1. Once you've regained access to your account, it’s important to set up recovery options to prevent future issues:
   • Go to your Google Account settings.
   • Add or update your recovery email and phone number.
   • Set security questions if prompted.

Conclusion

Recovering your Google account without access to your recovery email or phone number can be challenging, but by following these steps, you can successfully regain access. Ensure you set up proper recovery options once you're back in, to avoid similar issues in the future. If you encounter difficulties during the process, consider reaching out to Google support for further assistance.