HP CP2025 - How to Replace the Pick-up Rollers and Separation Pad (CM2320, M351, M375, M451, M475)

2 min read 6 months ago
Published on Apr 24, 2024 This response is partially generated with the help of AI. It may contain inaccuracies.

Table of Contents

Title: How to Replace the Pick-up Rollers and Separation Pad on HP Color LaserJet CP2025

  1. Put the printer into menu mode by pressing the OK button.
  2. Press the left side arrow and then the cancel button simultaneously, but press the left side arrow a bit quicker than the cancel button.
  3. Press the OK button again and navigate to the secondary service mode by pressing OK.
  4. Use the arrow buttons to scroll until you find the pick roller option and press OK.
  5. Wait for the light to start flashing, indicating the need to replace the roller or turn the printer off and on.
  6. To safely work on the machine, pull the plug out of the machine to freeze the roller in position.
  7. Rotate the printer onto its back to access the pick-up roller and separation pad.
  8. Release the pick-up roller by moving the two white tabs to the side and pulling it forward.
  9. Remove the separation roller by pushing it out with a flathead screwdriver.
  10. Slide the new separation roller into place.
  11. Install the pick-up roller by aligning the larger notch with the grooves at the bottom and rotating it forward.
  12. Slide the tray back in place.
  13. Plug the machine back in and power it on.
  14. The roller will reset itself, indicating successful replacement.
  15. Your HP Color LaserJet CP2025 is now ready to use with the new pick-up roller and separation pad.