Make polite requests - 05 - English at Work would like you to watch

Introduction

This tutorial focuses on making polite requests in a professional setting, using examples from the video "Make polite requests - 05 - English at Work." Understanding how to ask for help politely is essential, especially in a new job where effective communication can significantly impact your relationships with colleagues.

Step 1: Use Polite Language

Polite requests often include the words "could," "would," and "please." However, simply adding "please" isn't sufficient to ensure politeness. Instead, consider the following structures when making requests:

• Could you possibly [do something]?
• Would you mind [doing something]?
• Would you be able to [do something]?

Practical Tips

• When asking for help, frame your request to show consideration for the other person's time and effort.
• Avoid commands that sound bossy, as they can upset colleagues.

Step 2: Provide Context

Adding context to your request can make it more polite and understandable. For example, instead of saying, "Please email me the file," you might say:

• "Could you possibly send me the background file on CBL? It's important for a meeting coming up soon."

Practical Tips

• Explain why you need something and any urgency involved, but do so politely.
• Use phrases like "I was wondering if you could..." to soften your requests.

Step 3: Show Appreciation

Always thank your colleagues for their help. Gratitude reinforces positive interactions and encourages future cooperation. For instance:

• "Thank you for your help with that!"
• "I appreciate it; it really helps me out."

Common Pitfalls

• Avoid assuming that someone will help you just because you asked. Always express gratitude.
• Be mindful of the tone of your voice and body language to ensure they align with your words.

Step 4: Adjust Requests Based on Responses

If a colleague seems busy or hesitant to help, adjust your request accordingly. For instance:

• If someone is working on something important, instead of insisting, say, "Would you mind finishing your email later since it's urgent?"

Practical Tips

• Be adaptable. If your initial request is met with resistance, consider rephrasing or postponing the request.
• Listen to cues from your colleagues about their availability.

Conclusion

Making polite requests is crucial for maintaining good relationships in the workplace. Use phrases that soften your requests, provide context, and always show appreciation for others' help. By practicing these techniques, you will navigate your new job more smoothly and create a positive work environment. Next, try applying these strategies in your daily interactions to improve your communication skills further.