Step-by-Step Guide: Resolve the "Please Check Your Internet Connection" Pop-up in Photoshop 2024!

Title: Step-by-Step Guide: Resolve the "Please Check Your Internet Connection" Pop-up in Photoshop 2024!

1. Introduction

   • In this tutorial, we will walk you through the steps to resolve the "Please Check Your Internet Connection" pop-up in Photoshop 2024, as suggested by Adobe.

2. Identify the Issue

   • If you are encountering the "Please Check Your Internet Connection" pop-up in Photoshop 2024, it indicates a connectivity issue between Photoshop and the Adobe servers.

3. Steps to Fix the Issue

   • Step 1: Check Your Internet Connection

     • Ensure that your internet connection is stable and working properly before proceeding with the troubleshooting steps.

   • Step 2: Update Adobe Creative Cloud

     • Open Adobe Creative Cloud application on your computer.
     • Check for any available updates and install them to ensure that you are using the latest version of Adobe Creative Cloud.

   • Step 3: Sign Out and Sign Back In

     • In Photoshop, sign out of your Adobe account.
     • Close Photoshop and reopen it.
     • Sign back in with your Adobe account credentials.

   • Step 4: Check Firewall and Antivirus Settings

     • Verify that your firewall or antivirus software is not blocking Photoshop from accessing the internet.
     • Add Photoshop to the list of allowed applications in your firewall settings.

   • Step 5: Reset Photoshop Preferences

     • To reset Photoshop preferences, press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac) immediately after launching Photoshop.
     • A dialog box will appear asking if you want to delete the Adobe Photoshop Settings file. Confirm the action.

   • Step 6: Contact Adobe Support

     • If the issue persists after trying the above steps, reach out to Adobe Support for further assistance.

4. Conclusion

   • By following these steps, you should be able to resolve the "Please Check Your Internet Connection" pop-up in Photoshop 2024 and continue using the software without interruptions.

5. Additional Tips

   • Ensure that your computer meets the minimum system requirements for running Photoshop 2024.
   • Regularly update both Photoshop and your operating system to prevent compatibility issues.