How to replace an eero device on your network

Introduction

This tutorial will guide you through the process of replacing an eero device in your existing eero network. Whether you're upgrading your device or replacing a malfunctioning unit, this step-by-step guide will ensure a smooth transition, maintaining your network's performance and connectivity.

Step 1: Prepare for Replacement

Before you begin the replacement process, gather the necessary items and prepare your network.

• Locate your new eero device and ensure it is compatible with your existing network.
• Keep your eero app handy on your smartphone or tablet, as you will need it for the setup process.
• Ensure that you have access to your existing eero network and that the old device is powered on.

Step 2: Remove the Old eero Device

To replace your eero device, you first need to remove it from your network.

1. Open the eero app on your device.
2. Navigate to the “Network” tab.
3. Select the eero device you wish to replace.
4. Tap on the settings icon (gear icon) for that device.
5. Choose “Remove eero” from the options presented.
6. Confirm the removal by following the prompts in the app.

Step 3: Set Up the New eero Device

Now that the old device is removed, you can set up the new eero device.

1. Plug in your new eero device to a power source.
2. Wait for the LED light to turn solid white, indicating it’s ready to be set up.
3. In the eero app, tap on “Add eero” or the plus icon.
4. Follow the prompts to connect your new device to the network:
   • Choose the location for the new eero.
   • Scan the QR code on the new device (if prompted) or enter the serial number manually.
5. Wait for the app to configure the new eero and confirm that it is online.

Step 4: Optimize Your Network

Once the new eero is connected, you may want to optimize your network settings.

• Check the network performance via the eero app.
• Adjust device priority settings if necessary, especially for devices requiring a stable connection (e.g., gaming consoles, streaming devices).
• Ensure that your network name and password remain unchanged for seamless connectivity for all your devices.

Conclusion

Replacing an eero device is a straightforward process that can enhance your home network. By following the steps outlined in this guide, you can easily remove the old device and set up the new one, ensuring continued strong Wi-Fi performance. For any further assistance, refer to the eero support page or consider additional eero devices to expand your network coverage.