CARA MEMBUAT FISHBONE DIAGRAM

Introduction

This tutorial will guide you through the process of creating a Fishbone diagram, also known as an Ishikawa diagram. This tool is essential for identifying the root causes of a problem in a structured manner. It is widely used in quality management and process improvement, making it a valuable skill for anyone involved in project management or operational excellence.

Step 1: Identify the Problem

• Start by clearly defining the problem you want to analyze.
• Write the problem statement at the head of the Fishbone diagram (the "fish head").
• Ensure that it is specific and measurable to facilitate focused analysis.

Step 2: Determine Major Categories

• Identify the main categories of potential causes contributing to the problem. Common categories include:
  • People
  • Processes
  • Materials
  • Equipment
  • Environment
• Draw lines extending from the spine of the fish to represent each category (the "fish bones").

Step 3: Brainstorm Causes

• For each major category, brainstorm potential causes that may lead to the problem.
• Involve team members for diverse perspectives.
• Write these causes as smaller branches off the corresponding category line.

Step 4: Analyze Causes

• Review the identified causes and discuss their relevance and impact.
• Prioritize the causes based on their likelihood of contributing to the problem.
• You might consider using a voting method among team members to determine which causes to investigate further.

Step 5: Develop Action Plan

• For the prioritized causes, create an action plan detailing:
  • Specific actions to address each cause
  • Assigned responsibilities
  • Deadlines for completion
• This step ensures that the Fishbone diagram leads to actionable solutions.

Conclusion

In this tutorial, you learned how to create a Fishbone diagram effectively, from identifying the problem to developing an action plan. This structured approach helps pinpoint root causes and facilitates problem-solving in various contexts. For further application, consider using the Fishbone diagram in team meetings to address ongoing issues or challenges in your projects.