How To Build an IT Capability Model - Framework and Source Files Included!

Introduction

This tutorial provides a step-by-step guide on building an IT capability model using a business operating model, as demonstrated in Jesper Lowgren's video. The IT capability model is essential for aligning IT capabilities with business objectives, and it can be developed without a prior business capability model. This guide will walk you through the necessary steps, along with practical resources to assist you in the process.

Step 1: Obtain the IT Capability Model Template

• Access the IT capability model template from the provided resources.
• Download the PDF and Archimate source files from the following links:
  • IT Capability Model Framework - PDF
  • IT Capability Model Framework - Archimate Source File

Step 2: Conduct Current State Capability Assessment

• Evaluate the existing IT capabilities within your organization.
• Use the template to document the current capabilities, focusing on:
  • Key services provided by IT.
  • Performance metrics of these services.
  • Gaps between current capabilities and business needs.
• Common pitfalls to avoid:
  • Overlooking stakeholder input, which is crucial for accurate assessments.
  • Failing to update the assessment regularly to reflect changes in the business environment.

Step 3: Perform Future-State Capability Assessment

• Define the desired future state of your IT capabilities.
• Consider the following elements:
  • New services or improvements needed to meet business goals.
  • Changes in technology or processes that may enhance capabilities.
  • Integration of business strategy into your IT planning.
• Document these desired capabilities using the template.

Step 4: Create the IT Capability Model

• Using the insights gathered from the current and future state assessments, begin constructing the IT capability model.
• Structure the model to highlight:
  • Core capabilities and sub-capabilities.
  • Relationships between different capabilities.
  • Alignment with the overall business operating model.
• Practical tips:
  • Visualize the model to make it easier to communicate with stakeholders.
  • Ensure your model is flexible to adapt to future changes.

Step 5: Review and Iterate

• Share the IT capability model with key stakeholders for feedback.
• Use their insights to refine and adjust the model.
• Establish a regular review process to keep the model current and relevant.

Conclusion

Building an IT capability model is a strategic process that requires careful assessment and planning. By following these steps, you can create a comprehensive model that aligns IT capabilities with business objectives. Remember to continuously engage with stakeholders and review the model to ensure its effectiveness. Next steps could include implementing the model into your IT strategy and exploring further capability mapping resources from the linked videos.