Serveurs de fichiers - Episode 9 - FSRM et l'assistance en cas d'accès refusé

Introduction

This tutorial explains how to customize the "Access Denied" messages using File Server Resource Manager (FSRM) on Windows Server 2022. By setting up these personalized messages, administrators can enhance user experience by providing clear instructions for obtaining access rights directly from Windows File Explorer.

Step 1: Accessing FSRM

• Open the Server Manager on your Windows Server.
• Navigate to Tools and select File Server Resource Manager.
• If FSRM is not installed, refer to previous episodes on how to install it.

Step 2: Configuring Custom Access Denied Messages

• In the FSRM console, find the Quota Management section.
• Select All Tasks and then click on Configure Messaging.
• In the messaging configuration window:
  • Enable the option for Custom Access Denied Messages.
  • Enter a message that users will see when their access is denied. Ensure the message is clear and instructive.

Step 3: Enabling User Requests for Access Rights

• Still in the FSRM console, head to the File Screen Management section.
• Create a new file screen:
  • Right-click on the folder where you want to apply the file screen and select Create File Screen.
  • Choose the appropriate template or define custom properties.
• Enable the option for User Request Access:
  • This allows users to request access directly from the denied access message.

Step 4: Testing the Configuration

• Log in to a client machine that connects to the file server.
• Attempt to access a file or folder where permissions have been restricted.
• Confirm that the custom access denied message appears as configured.
• Verify that the user can request access from the message prompt.

Step 5: Monitoring Requests

• Return to the FSRM console.
• Check the File Screen Audit section to monitor access requests.
• Review logs for any requests made by users to ensure the process is working effectively.

Conclusion

By following these steps, you have successfully customized the access denied messages and enabled user requests for access rights on your Windows Server 2022. This enhancement improves user interaction and helps streamline the permissions management process. For further learning, consider exploring additional FSRM features or reviewing previous episodes for deeper insights into managing file servers.