Communication Skills Class 11 One Shot Video Part 1 Unit 1 - Employability Skills - By Akshita Yadav

Introduction

This tutorial covers the key concepts from Part 1 of Chapter 1 on Communication Skills from the Class 11 Employability Skills curriculum. The aim is to enhance your understanding of effective communication and its importance in the workplace, preparing you for future employment opportunities.

Step 1: Understanding Communication Skills

• Definition: Communication skills refer to the ability to convey information clearly and effectively.
• Importance:
  • Facilitates better teamwork and collaboration.
  • Enhances professional relationships.
  • Increases chances of career advancement.

Step 2: Types of Communication

• Verbal Communication:
  • Involves spoken or written words.
  • Practice clarity and conciseness.
• Non-Verbal Communication:
  • Includes body language, facial expressions, and gestures.
  • Be aware of how non-verbal cues can complement or contradict verbal messages.

Step 3: Active Listening

• Definition: Active listening is fully concentrating, understanding, responding, and remembering what is being said.
• Techniques:
  • Maintain eye contact to show engagement.
  • Nod or use verbal acknowledgments like "I see" or "Go on."
  • Summarize what the speaker has said to confirm understanding.

Step 4: Barriers to Effective Communication

• Common Barriers:
  • Physical barriers (e.g., distance, noise).
  • Emotional barriers (e.g., stress, anger).
  • Language barriers (e.g., jargon, slang).
• Tips to Overcome Barriers:
  • Ensure a conducive environment for discussions.
  • Be aware of your emotions and manage them before communicating.
  • Simplify your language to enhance understanding.

Step 5: Improving Communication Skills

• Practice:
  • Engage in group discussions or debates to enhance verbal skills.
  • Record yourself speaking to evaluate your clarity and tone.
• Seek Feedback:
  • Ask peers or mentors for input on your communication style.
  • Use feedback to make necessary adjustments.

Conclusion

Effective communication is a crucial employability skill that can significantly impact your professional journey. By understanding the types of communication, practicing active listening, and overcoming barriers, you can enhance your ability to convey ideas and collaborate successfully. Consider exploring the additional resources provided in the video for more in-depth learning and practice.