Hardware Problems Were Detected Error in Windows Memory Diagnostics Tool Windows 11/10 [Solution]

Introduction

This tutorial aims to guide you through resolving the "Hardware problems were detected" error in the Windows Memory Diagnostics Tool for Windows 10 and 11. This error indicates potential issues with your computer's hardware, particularly the RAM, and can arise from various causes. By following the steps outlined in this guide, you can diagnose and potentially fix the problem or determine if professional help is needed.

Step 1: Run Windows Memory Diagnostic Tool

1. Access the Tool:

   • Press Windows + R to open the Run dialog.
   • Type mdsched.exe and press Enter.

2. Choose Diagnostic Option:

   • Select either "Restart now and check for problems" or "Check for problems the next time I start my computer."
   • Allow the tool to run and complete the memory test.

3. Review Results:

   • After the test, your computer will restart. Pay attention to the results displayed on the screen.
   • If the error message is shown, proceed to the next step.

Step 2: Confirm the Issue with a Third-Party Tool

1. Download a Third-Party Memory Diagnostic Tool:

   • Consider using tools like MemTest86 or HCI MemTest to validate your RAM status.

2. Run the Tool:

   • Follow the instructions provided with the tool to create a bootable USB or run it directly on your system.

3. Analyze Results:

   • Observe any errors reported. If confirmed, this indicates a hardware issue.

Step 3: Inspect Physical RAM and Slots

1. Power Down Your Computer:

   • Ensure your computer is completely turned off and unplugged.

2. Open the Case:

   • Carefully open your computer case or laptop to access the RAM.

3. Check RAM Modules:

   • Reseat the RAM sticks by removing them and placing them back into their slots securely.
   • Inspect for physical damage or dust accumulation.

4. Test Each Module Individually:

   • If you have multiple RAM sticks, test them one at a time to identify any faulty module.

Step 4: Update System Drivers and BIOS

1. Update Drivers:

   • Go to Device Manager by right-clicking the Start button and selecting Device Manager.
   • Expand the "Memory technology devices" section and update drivers as necessary.

2. Update BIOS:

   • Visit your motherboard manufacturer's website for instructions on updating your BIOS.
   • Follow the provided steps to ensure your BIOS is up to date.

Step 5: Check for Corrupted System Files

1. Open Command Prompt:

   • Press Windows + X and select "Windows Terminal (Admin)" or "Command Prompt (Admin)."

2. Run System File Checker:

   • Type the following command and press Enter:

     sfc /scannow
     

   • Allow the scan to complete and follow any on-screen instructions.

Conclusion

By following these steps, you can effectively diagnose and address the "Hardware problems were detected" error in the Windows Memory Diagnostics Tool. Remember to validate your findings with a third-party tool, inspect your hardware, and ensure all software components are updated. If issues persist after trying these solutions, consider seeking professional technical support or potentially replacing faulty hardware.