How to Create New Jira Ticket (Full 2025 Guide)

Introduction

This tutorial provides a comprehensive guide on how to create a new Jira ticket, along with related tasks such as creating a project, managing bugs, and integrating with Excel. Jira is a powerful tool for project management and issue tracking, and knowing how to effectively use it can enhance your workflow and productivity.

Step 1: Create a New Jira Ticket

Follow these steps to create a new ticket in Jira:

1. Log in to Jira: Open your Jira instance and log in with your credentials.
2. Navigate to the Projects page: Click on the “Projects” dropdown in the top menu.
3. Select your project: Choose the project where you want to create the ticket.
4. Click on "Create": Find and click the “Create” button located in the top navigation bar.

Fill out the ticket form

• Issue Type: Select the type of issue (e.g., Bug, Task, Story).
• Summary: Enter a brief title for the ticket.
• Description: Provide detailed information about the issue.
• Priority: Set the priority level (e.g., High, Medium, Low).
• Assignee: Assign the ticket to a team member if applicable.
5. Add attachments: If necessary, upload any relevant files or screenshots.
6. Click "Create": Once you’ve filled in all required fields, click the “Create” button to finalize the ticket.

Step 2: Create a Bug Ticket

Creating a bug ticket is similar to creating a standard ticket with slight variations:

1. Follow Steps 1-4 from above to access the ticket creation form.
2. Select "Bug" as the Issue Type: This specifies that the ticket is for a bug report.

Detail the Bug

• Reproduction Steps: Clearly outline how to reproduce the bug.
• Expected Result: Describe what should happen.
• Actual Result: Explain what actually happens.

Step 3: Create a New Project

To manage tickets effectively, you may need to create a new project:

1. Access the Projects page.
2. Click on "Create Project": This option is usually present at the top right corner.
3. Choose a template: Select a project template (e.g., Scrum, Kanban).
4. Name your project: Provide a name and key for the project.
5. Configure settings: Adjust project settings according to your needs.
6. Create the project: Click the “Create” button to finalize.

Step 4: Create a Sprint

If you are using Scrum methodology, setting up a sprint is essential:

1. Open your project.
2. Navigate to the Backlog: Click on the “Backlog” option in the left sidebar.
3. Click on "Create Sprint": This is usually a button on the Backlog page.
4. Add issues to the sprint: Drag and drop tickets into the sprint area.
5. Start the Sprint: When ready, click on “Start Sprint” to initiate it.

Step 5: Integrate Excel with Jira

To work with data in Excel, you can integrate it with Jira:

Use the Jira Export Feature

• Navigate to the issues you want to export.
• Click on the “Export” button.
• Choose the “Export to Excel” option.

Import Issues from Excel

• Prepare your Excel file according to Jira’s import format.
• Go to the “Issues” menu and select “Import Issues from CSV”.
• Follow the prompts to upload your Excel file.

Conclusion

In this tutorial, you learned how to create Jira tickets, manage bug reports, set up new projects, initiate sprints, and integrate Excel with Jira. Mastering these skills will improve your team's ability to track and manage tasks effectively in Jira. For further learning, explore advanced features such as creating dashboards and customizing workflows to enhance your project management capabilities.