How To Fix Prizepicks Failed To Verify Identity

Introduction

This tutorial guides you through the process of resolving the "failed to verify identity" error on PrizePicks. This issue can prevent you from using the platform effectively, particularly when trying to place bets or access your account. By following these steps, you can ensure your identity verification is completed successfully.

Step 1: Check Your Account Information

• Ensure that all personal details in your PrizePicks account are accurate:
  • Name
  • Address
  • Date of Birth
• Make sure the information matches your official identification documents (e.g., driver's license or passport).

Step 2: Use Valid Identification

• Prepare to upload a form of identification that is accepted by PrizePicks:
  • Government-issued ID (e.g., driver's license, passport)
  • Ensure the document is clear and legible.
• Take a high-quality photo or scan of the ID.

Step 3: Upload Your Identification

• Navigate to the identity verification section of the PrizePicks app or website.
• Follow the prompts to upload your identification:
  • Select the type of document you are uploading.
  • Choose the file from your device and ensure it meets the required format (usually JPEG or PNG).

Step 4: Ensure Internet Connection Stability

• A stable internet connection is crucial during the verification process:
  • Avoid using public Wi-Fi if possible, as it may cause interruptions.
  • Consider using a VPN if you are in a region with strict internet regulations.

Step 5: Wait for Verification Confirmation

• After submitting your identification, wait for an email or notification regarding your verification status.
• This process can take anywhere from a few minutes to a couple of days.

Step 6: Contact Customer Support (if necessary)

• If your identity is still not verified after a reasonable time:
  • Reach out to PrizePicks customer support for assistance.
  • Provide them with details of your situation and any relevant documentation.

Conclusion

Successfully verifying your identity on PrizePicks is essential for accessing your account and using the platform without issues. By ensuring your information is accurate, using valid identification, and following the steps outlined above, you can resolve the verification error effectively. If you continue to experience problems, don't hesitate to contact customer support for further assistance.