Konica Minolta Bizhub scanner quick fix

Introduction

This tutorial provides a step-by-step guide on how to fix the scanning issue with Konica Minolta Bizhub copiers, specifically the Bizhub 363 and similar models. The problem often arises due to a change in the computer's IP address where the scan folder is located. By following these instructions, you will be able to reconnect your copier to the scanning function effectively.

Step 1: Check the Computer's IP Address

• Open the Command Prompt on the computer that contains the scan folder.
• Type the command ipconfig and press Enter.
• Locate the IPv4 Address. This address is crucial for ensuring the copier can connect to the computer.

Step 2: Access the Copier’s Control Panel

• Go to the Bizhub copier and press the "Utility" button.
• Navigate to the "Administrator Settings" and enter the admin password (default is usually 12345678).
• Select "Network" to access network settings.

Step 3: Update the Scan Settings

• In the network settings, look for “FTP Settings”.
• Check the current settings for the FTP server.
• Update the “Host Address” to match the IPv4 Address you obtained from the computer in Step 1.

Step 4: Configure the Scan Folder Path

• Still in the FTP Settings, find the option for “Scan Folder”.
• Enter the path to the scan folder correctly. It should resemble \\YourComputerName\ScanFolder.
• Ensure that the folder has the appropriate permissions for the copier to access it.

Step 5: Test the Scan Function

• After saving the settings, return to the main menu of the copier.
• Select the “Scan” function and try to scan a document.
• Check the designated folder on your computer to confirm the document has been successfully scanned.

Conclusion

By following these steps, you should be able to resolve the scanning issue with your Konica Minolta Bizhub copier. Remember to keep your computer's IP address consistent to avoid future scanning problems. If the issue persists, consider checking network connections or consulting the user manual for further troubleshooting steps.