Larry Culp Introduces FLIGHT DECK

Introduction

This tutorial outlines the key components of GE Aerospace's FLIGHT DECK, a proprietary lean operating model introduced by CEO Larry Culp. FLIGHT DECK is aimed at enhancing operational efficiency, customer satisfaction, and sustainable results within the aerospace sector. This guide will help you understand how to implement this model effectively within your organization.

Step 1: Understand the Core Philosophy of FLIGHT DECK

• Focus on Customer Expectations: Center your operations around what customers value most.
• Lean Transformation: Recognize that FLIGHT DECK is part of a broader lean transformation strategy aimed at continuous improvement.
• Operational Excellence: Align all business functions to ensure safety, quality, delivery, and cost in that order.

Step 2: Implement the Flight Deck Fundamentals

FLIGHT DECK consists of 10 fundamentals, divided between enterprise-level and individual-level expectations.

Enterprise-Level Fundamentals

1. Standard Work: Establish clear, standardized processes to eliminate variability.
2. Daily and Visual Management: Use visual tools for real-time management of operations.
3. Value Stream Management: Focus on processes that create value, rather than organizational silos.
4. Operating Cadences: Hold regular reviews (weekly and monthly) to align teams on key priorities.
5. Strategic Driving: Use strategic planning to identify breakthroughs that enhance competitive advantages.

Individual-Level Expectations

1. Continuous Improvement: Foster a culture that embraces ongoing enhancements.
2. Respect for People: Encourage listening and understanding over speaking.
3. Customer-Driven Mindset: View operations through the lens of customer expectations.
4. Action Planning: Prioritize actionable plans over mere reporting.
5. Disciplined Problem Solving: Cultivate a scientific approach to identifying and resolving issues.

Step 3: Apply Lean Tools Effectively

• Kaizen Events: Organize focused improvement activities that drive significant enhancements in processes.
• Value Stream Mapping: Analyze and optimize workflows to boost efficiency and effectiveness.
• Root Cause Analysis: Identify and resolve underlying issues to prevent recurrence of problems.

Step 4: Collaborate with the Supply Chain

• Engage Suppliers: Extend FLIGHT DECK principles to suppliers to address delivery challenges.
• Identify Constraints: Work collaboratively to pinpoint and resolve bottlenecks within the supply chain.
• Leverage Lean Practices: Help suppliers adopt lean methodologies to enhance overall delivery and productivity.

Conclusion

Implementing the FLIGHT DECK model at GE Aerospace provides a structured approach to improving operational performance and customer satisfaction. By focusing on core principles, continuous improvement, and effective collaboration with your supply chain, you can achieve sustainable results. The next steps involve assessing your current processes against these fundamentals and gradually incorporating the FLIGHT DECK practices into your operations.