Sony WF-1000XM5 Microphone Not Working? - Fix Mic!

Introduction

If you're experiencing microphone issues with your Sony WF-1000XM5 earbuds, such as muffled sound, echoing, or problems connecting during calls, this tutorial will guide you through four effective solutions. By following these steps, you can troubleshoot and resolve common mic problems to enhance your calling experience.

Step 1: Remove from Unnecessary Devices

To ensure your earbuds are not connected to devices that might cause interference, follow these steps:

1. Disconnect from All Devices:
   • Go into the Bluetooth settings on your device.
   • Remove or forget the WF-1000XM5 from any unnecessary devices.
2. Keep Only One Active Connection:
   • Ensure that your earbuds are only connected to the device you intend to use for calls.

Step 2: Manually Select WF-1000XM5 Earbuds

Sometimes, your device might not automatically select the correct audio input. To manually select your earbuds:

1. Go to Sound Settings:
   • Open the sound or audio settings on your device.
2. Select Input Device:
   • Choose the WF-1000XM5 as the active microphone from the list of available devices.
3. Confirm Selection:
   • Make sure the selection is saved and tested during a call.

Step 3: Enable Calling and Check Mute Settings

It’s crucial to ensure that calling features are enabled and the mute settings are correctly configured:

1. Check App Permissions:
   • Go to the settings of your calling app and ensure it has permission to access the microphone.
2. Verify Mute Status:
   • During a call, check if the microphone is muted. If it is, toggle the mute setting off.
3. Test the Microphone:
   • Make a test call to ensure the microphone is functioning correctly.

Step 4: Reset WF-1000XM5 Earbuds and Reconnect

If the previous steps do not resolve the issue, resetting your earbuds might help:

1. Reset the Earbuds:
   • Place both earbuds in the charging case.
   • Press and hold the touch sensor on both earbuds for about 7 seconds until the indicator lights flash.
2. Reconnect to Device:
   • Open the Bluetooth settings on your device.
   • Pair the WF-1000XM5 again by selecting them from the list of available devices.

Conclusion

By following these steps, you should be able to troubleshoot and fix microphone issues on your Sony WF-1000XM5 earbuds effectively. Ensure you check connection settings and permissions regularly, as these can often lead to problems. If issues persist, consider reaching out to Sony customer support for further assistance. Enjoy your improved calling experience!