SAP - IW28 - Changing a Notification into a Work Order

Introduction

This tutorial will guide you through the process of changing a notification into a work order in SAP using transaction IW28. This process is essential for maintenance management, allowing you to convert notifications into actionable work orders effectively. Whether you're working on corrective maintenance or other tasks, this guide will help streamline your workflow in SAP.

Step 1: Access the IW28 Transaction

• Open the SAP GUI and enter transaction code IW28 for changing notifications.
• In the selection screen, check all relevant options except for "Complete," as this will filter out completed work orders.
• Click the Execute button to display the list of notifications.

Step 2: Select the Notification

• From the displayed list, identify the notification you want to convert.
• Click on the notification number to select it.
• Look for the Create icon (usually represented by a pencil or similar symbol) and click on it.

Step 3: Specify the Order Type

• A new screen will appear prompting you to enter the order type.
• Click the box next to "Order Type" and select the type of maintenance. For this example, choose Corrective Maintenance.
• Confirm your selection by clicking the Checkmark icon.

Step 4: Set the Maintenance Activity Type

• Navigate to the Maintenance Activity Type section.
• Click the box to access the options and change it according to the nature of the notification. For example, if it's a repair notification, select Repair.
• After selecting the appropriate type, ensure the change is correctly reflected in the system.

Step 5: Release and Save the Work Order

• Look for the Release button on the screen and click it. A confirmation message stating “Order has been released” should appear.
• Finally, click Save to finalize the creation of your work order.
• The system will generate and display your new work order number, confirming that the conversion was successful.

Conclusion

You have successfully changed a notification into a work order using transaction IW28 in SAP. This process can also be executed using transaction IW37 or other similar transactions. Familiarizing yourself with these steps will enhance your efficiency in maintenance management. For further learning, consider exploring other SAP transactions related to notifications and work orders.