Whirlpool Front Load Washer: Error Codes, and Troubleshooting Mode & Diagnostics

Introduction

This tutorial will guide you through troubleshooting error codes on your Whirlpool WFW5620HW Front Load Washer. By following these steps, you can access diagnostic modes, interpret error codes, and perform tests to identify issues with your washing machine.

Step 1: Activate Diagnostic Mode

To troubleshoot your washer, you first need to enter the diagnostic mode. Here’s how:

1. Turn Off the Washer: Ensure the machine is completely powered down.
2. Select the Cycle: Turn the cycle selector knob to the "Normal" cycle.
3. Press and Hold the Start Button: While holding the Start button, turn the cycle selector knob clockwise three clicks to the right.
4. Release the Start Button: After the third click, release the Start button. The display should show "d01" indicating you are in diagnostic mode.

Step 2: Enter Error Code Mode

Once in diagnostic mode, you can check for error codes. Follow these steps:

1. Press the "Spin" Button: Press the Spin button multiple times until the display shows the first error code.
2. Record the Code: Write down any error codes that are displayed, as you will need them for troubleshooting.
3. Cycle Through Codes: Continue pressing the Spin button to cycle through any additional error codes.

Step 3: Review the Error Code List

Now that you have your error codes, refer to the error code list to understand what they mean. Common error codes include:

• F01: Control board failure
• F02: Drain problem
• F03: Water temperature issue
• F04: Door lock fault

You can find a complete error code list in the tech sheet specific to your unit, which can be purchased online.

Step 4: Manual Parts Testing and Quick Test Cycle

To further diagnose issues, you can perform manual parts testing:

1. Enter Test Mode: While in diagnostic mode, press the "Rinse" button to enter the quick test cycle.
2. Test Each Component: Follow the on-screen prompts to test various components like the door lock, motor, and pump.
3. Observe Performance: Note any irregularities during the tests, which can indicate faulty parts.

Step 5: Other Tests and HMI Test

After the quick test cycle, you may want to run additional tests:

1. HMI Test: This checks the Human-Machine Interface. To access it, navigate through the diagnostic menu and select the HMI test option.
2. Check for Responses: Ensure that all buttons respond correctly and that the display functions as expected.

Step 6: Use the Troubleshooting Guide

With error codes and test results in hand, consult the troubleshooting guide for solutions:

1. Identify Common Issues: Match your error codes with common fixes.
2. Follow Repair Instructions: Use the guide to perform basic repairs or adjustments based on the identified issues.
3. Consider Professional Help: If problems persist or if you are unsure about repairs, consider contacting a professional technician.

Conclusion

By following these steps, you can effectively troubleshoot error codes on your Whirlpool Front Load Washer. Remember to consult the tech sheet for detailed information and consider professional assistance for complex issues. Regular maintenance can also help prevent future problems.