Intune Administration course. Learn Microsoft Intune fast

Introduction

This tutorial provides a comprehensive guide to managing Microsoft Intune, focusing on key functionalities like Autopilot for device provisioning, role-based access control (RBAC), and remote assistance. Understanding Intune is essential for IT administrators looking to streamline device management in cloud-based environments.

Step 1: Understanding Microsoft Intune and Autopilot

• Microsoft Intune is a cloud-based service that enables mobile device management (MDM) and mobile application management (MAM).
• Autopilot simplifies the deployment of Windows devices by allowing them to be configured and managed from the cloud.
• Key advantages of Autopilot include:
  • Elimination of the need for traditional imaging processes.
  • Quick provisioning of devices with company settings and apps.

Step 2: Registering Devices with Autopilot

• To register devices with Autopilot, you need to collect device IDs, which can be done via a CSV file.
  • If working with an OEM (like Dell or HP), request that they register the devices for you.
  • Alternatively, use PowerShell to gather device IDs:

    Install-Script -Name Get-WindowsAutopilotInfo
    Get-WindowsAutopilotInfo -OutputFile C:\Path\To\File.csv
    

• Import the CSV file into the Intune portal to associate devices with your Autopilot profile.

Step 3: Creating an Autopilot Deployment Profile

• In the Intune portal, navigate to Devices > Enroll Devices > Deployment Profiles.
• Click Create Profile and follow these steps:
  • Name the profile and configure settings for user-driven or self-deployment.
  • Set Azure AD join options and specify user experience customization.
  • Assign the profile to a security group that contains your registered devices.

Step 4: Managing Role-Based Access Control (RBAC)

• Use RBAC to control permissions for users within Intune:
  • Navigate to Tenant Administration > Roles.
  • Create a new custom role or assign existing roles to users/groups based on their responsibilities.
  • Scope tags can limit visibility to certain resources based on the role assigned.

Step 5: Implementing Conditional Access and Compliance Policies

• Compliance policies ensure devices meet your organization’s security requirements:
  • Create compliance policies via the Endpoint Security section in Intune.
  • Configure settings such as password requirements, encryption, and device health.
• Conditional Access policies control access to company resources based on compliance state.

Step 6: Utilizing Remote Help

• To enable remote assistance, ensure you have the appropriate licenses (Intune Suite or Remote Help add-on).
• Enable Remote Help in the Intune portal:
  • Go to Tenant Administration > Remote Help and configure the settings.
• Assign the Remote Help operator role to users who will provide support.
• Users can request help, and operators can connect to their devices securely.

Conclusion

This guide covers the foundational steps for managing devices with Microsoft Intune, from registering devices with Autopilot to setting up compliance policies and remote assistance. By leveraging Intune’s capabilities, administrators can enhance device management and security in their organization. Next steps may include exploring advanced configurations or integrating Intune with other Microsoft services for a more robust management solution.