How to Fix Whatsapp call not showing on display (2024)

2 min read 3 hours ago
Published on Nov 25, 2024 This response is partially generated with the help of AI. It may contain inaccuracies.

Table of Contents

Introduction

This tutorial provides a comprehensive guide on how to resolve the issue of WhatsApp calls not displaying on your screen. Whether it's incoming voice or video calls, this step-by-step approach will help you troubleshoot and fix the problem effectively.

Step 1: Check App Permissions

Ensure that WhatsApp has the necessary permissions to display notifications and calls.

  • Go to your phone's Settings.
  • Navigate to Apps or Applications.
  • Find and select WhatsApp.
  • Tap on Permissions and ensure the following are enabled:
    • Phone
    • Contacts
    • Notifications

Step 2: Disable Battery Optimization

Battery optimization settings can restrict app functionalities, including call notifications.

  • Open Settings on your device.
  • Go to Battery or Battery Optimization.
  • Find WhatsApp in the list of apps.
  • Select it and choose Don’t optimize or Allow background activity.

Step 3: Update WhatsApp

Outdated versions of the app can lead to various issues, including call display problems.

  • Open the Google Play Store or App Store.
  • Search for WhatsApp.
  • If an update is available, tap Update.

Step 4: Check Do Not Disturb Mode

Do Not Disturb mode can silence notifications, affecting incoming calls.

  • Access Settings.
  • Go to Sound or Notifications.
  • Check if Do Not Disturb is enabled.
  • If it is, either disable it or customize the settings to allow WhatsApp calls.

Step 5: Clear App Cache

Clearing the cache can resolve temporary glitches within the app.

  • Go to Settings.
  • Navigate to Apps or Applications.
  • Find WhatsApp and select it.
  • Tap on Storage and then choose Clear Cache.

Step 6: Reinstall WhatsApp

If the previous steps don't work, reinstalling the app can help.

  • Backup your chats:
    • Open WhatsApp, go to Settings > Chats > Chat backup.
  • Uninstall WhatsApp:
    • Long press the app icon and select Uninstall.
  • Reinstall WhatsApp from the Google Play Store or App Store.
  • Restore your chat backup during setup.

Conclusion

In this guide, we covered essential steps to troubleshoot and fix the issue of WhatsApp calls not showing on your display. Key actions include checking app permissions, disabling battery optimization, updating the app, managing Do Not Disturb settings, clearing the app cache, and reinstalling WhatsApp if necessary. Following these steps should help restore proper call functionality. If the problem persists, consider reaching out to WhatsApp support for further assistance.