Updating Enterprise LaserJet Firmware Using the Embedded Web Server | HP Printers | HP

Introduction

This tutorial will guide you through the process of updating the firmware on your HP LaserJet Enterprise printer or multifunction printer (MFP) using the Embedded Web Server (EWS). Keeping your printer's firmware up to date is crucial for optimal performance, security enhancements, and access to new features.

Step 1: Print a Configuration Page

Before you start the firmware update, you need to print a configuration page to find the printer's IP address.

1. Turn on your HP LaserJet printer.
2. Access the printer's control panel.
3. Navigate to the "Information" or "Setup" menu.
4. Select "Print Configuration Page" or a similar option.
5. Wait for the printer to print the configuration page.
6. Note the IP address displayed on the configuration page.

Step 2: Download the Latest Firmware

Next, you will download the latest firmware update for your printer model.

1. Open a web browser on your computer.
2. Visit the HP Support website: hp.com/support.
3. Enter your printer model in the search bar.
4. Navigate to the "Drivers" or "Firmware" section.
5. Download the latest firmware file to your computer. Ensure it's compatible with your printer model.

Step 3: Access the Embedded Web Server

You will now access the EWS to upload the downloaded firmware.

1. Open a web browser.
2. Enter the printer's IP address (noted from the configuration page) in the address bar.
3. Press Enter to access the Embedded Web Server.

Step 4: Update the Firmware from the EWS

Now you can update the firmware directly from the EWS.

1. In the EWS, navigate to the "Administration" tab.
2. Look for an option labeled "Firmware Update" or "Update Firmware."
3. Click on "Select File" or "Browse" to find the downloaded firmware file.
4. Select the firmware file and click "Upload" or "Update."
5. Wait for the update process to complete. This may take several minutes.

Step 5: Verify the Firmware Update

After the firmware update is complete, verify that the process was successful.

1. Go back to the printer's control panel.
2. Print another configuration page.
3. Check the firmware version listed on the configuration page against the version you just installed.
4. Ensure that the version is updated to the latest one you downloaded.

Conclusion

You have successfully updated the firmware on your HP LaserJet Enterprise printer using the Embedded Web Server. Regularly checking for firmware updates can help maintain your printer's performance and security. For further assistance, explore additional support options available on the HP website or connect with HP support through their social media channels.