NOTEBOOK POSITIVO MASTER N40i NÃO RECONHECE SSD

Introduction

This tutorial addresses the common issue of the Positivo Master N40i notebook not recognizing the SSD during Windows installation. It highlights the possible causes, particularly focusing on the NAND chip malfunction, and offers repair solutions.

Step 1: Identify the Problem

• Check if the SSD is detected in the BIOS settings:
  • Restart the notebook and enter the BIOS setup (usually by pressing F2 or DEL during startup).
  • Navigate to the storage section to see if the SSD is listed.
• If the SSD is not recognized:
  • Ensure that the SSD is properly connected to the motherboard.
  • Inspect the SSD for any physical damage or loose connections.

Step 2: Test the SSD

• Use another computer:
  • Remove the SSD from the N40i notebook.
  • Connect it to a different computer using a compatible SSD adapter or enclosure.
  • Check if the SSD is detected and can be formatted.
• If the SSD fails to be recognized:
  • The issue may lie with the SSD itself, possibly due to a defective NAND chip.

Step 3: Repair the SSD

• If the NAND chip is suspected to be the issue:
  • Consider professional repair services specializing in SSDs.
  • Contact Noteprint for assistance:
    • Phone and WhatsApp: (19) 3681 2166
    • Email: contato@noteprint.com.br
• Prepare to send the SSD for repair:
  • Package the SSD securely.
  • Include a note detailing the issue and your contact information.

Step 4: Reinstall the SSD

• After repair, reinstall the SSD:
  • Ensure that you securely connect the SSD back into the Positivo Master N40i.
  • Restart the notebook and enter the BIOS to verify detection.
• Proceed with Windows installation:
  • Follow the on-screen instructions to format and install Windows on the SSD.

Conclusion

If your Positivo Master N40i notebook is not recognizing the SSD, follow these steps to identify and resolve the issue. Testing the SSD in another computer can help determine if it's a hardware problem. For NAND chip repairs, reach out to professional services like Noteprint. After repairs, reinstall the SSD and continue with your Windows setup.