How to Fix black screen on Roblox Mobile (2025) | Roblox black screen Problem

Introduction

This tutorial provides a step-by-step guide to fixing the black screen issue on Roblox Mobile. If you're experiencing this problem while trying to play Roblox, don't worry—this guide will help you troubleshoot and resolve the issue effectively.

Step 1: Restart Your Device

• Close the Roblox app completely.
• Restart your mobile device:
  • For iOS: Press and hold the power button until you see "slide to power off." Slide to turn off and then turn it back on.
  • For Android: Press and hold the power button, then select "Restart" or "Power off."

Step 2: Check for Updates

• Open your device's app store (App Store for iOS or Google Play Store for Android).
• Search for Roblox and check if an update is available.
• If an update is present, download and install it.

Step 3: Clear Roblox Cache (Android Only)

• Go to your device's Settings.
• Navigate to Apps or Application Manager.
• Find and select Roblox.
• Tap on Storage and then select "Clear Cache."
• Restart the app and check if the issue is resolved.

Step 4: Reinstall Roblox

• Delete the Roblox app from your device:
  • For iOS: Press and hold the app icon and select "Remove App."
  • For Android: Press and hold the app icon and select "Uninstall."
• Reinstall Roblox from your app store.
• Launch the app to see if the black screen issue persists.

Step 5: Check Internet Connection

• Ensure you have a stable internet connection:
  • Switch between Wi-Fi and mobile data to see if the issue is related to connectivity.
• Restart your router if using Wi-Fi.

Step 6: Adjust Graphics Settings

• If you can access the Roblox settings:
  • Go to the Roblox app and tap on the gear icon (Settings).
  • Adjust the graphics settings to a lower level.
  • Restart the game to see if it resolves the black screen.

Step 7: Contact Roblox Support

• If none of the above steps work, consider reaching out to Roblox Support for assistance.
• Provide details about your device, the steps you've already taken, and any error messages received.

Conclusion

By following these steps, you should be able to resolve the black screen issue on Roblox Mobile. Start with simple solutions like restarting your device and checking for updates, then move on to more involved actions like clearing the cache or reinstalling the app. If the problem persists, don't hesitate to contact support for further help. Happy gaming!