Your face is now your boarding pass. Here's why that should worry us.

Introduction

In this tutorial, we explore the implications of JetBlue's implementation of facial recognition technology for boarding flights. This new system aims to streamline the boarding process but raises important questions about privacy, security, and the technology's effectiveness. We'll break down how it works, its potential drawbacks, and what you can do if you're uncomfortable with its use.

Step 1: Understanding the Facial Recognition Process

• JetBlue's eGate system uses facial recognition to verify passengers before boarding.
• When you approach the eGate:
  • A camera takes a picture (or multiple pictures) of your face.
  • These images are sent to Customs and Border Protection to be matched against a gallery of approved passengers for your flight.

Practical Advice

• Be prepared for the camera to take a few attempts to get a clear image.
• If the system fails to recognize you, you will need to present your passport for manual verification.

Step 2: Recognizing Limitations and Issues

• Facial recognition technology is not foolproof and can fail to recognize up to 15% of passengers.
• Reasons for non-recognition may include:
  • Lack of an existing image on file.
  • Changes in appearance, such as facial hair or wearing sunglasses.

Practical Advice

• Ensure that your passport photo is up-to-date and resembles your current appearance.
• Consider the implications of potential bias in recognition technology, as studies indicate it may perform less accurately for people of color and women.

Step 3: Data Handling and Privacy Concerns

• The photo taken by JetBlue is compared to your passport photo from the State Department.
• After 12 hours, the new image is deleted for U.S. citizens.
• Be aware that the system scans all passengers, including U.S. citizens, raising civil liberties concerns.

Practical Advice

• Familiarize yourself with your rights regarding facial recognition in airports.
• Stay informed about how your data is being used and stored.

Step 4: Evaluating the Need for Facial Recognition

• The primary goal of this technology is not necessarily improved security but rather to catch visa overstays.
• In 2018, only about 1% of visa holders overstayed, raising questions about the effectiveness of this measure.

Practical Advice

• Reflect on whether the convenience of faster boarding is worth the potential risks to privacy and freedom.
• Engage in discussions about the broader implications of biometric technology in public spaces.

Step 5: Options for Passengers

• U.S. citizens can opt out of facial recognition processes. This means manual checks of documents will be required instead.
• Be aware that opting out may become increasingly inconvenient as more areas in the airport adopt facial recognition.

Practical Advice

• If you prefer to avoid facial recognition, plan ahead and allow extra time for manual checks.
• Stay updated on airport policies regarding facial recognition technology.

Conclusion

Facial recognition technology at airports presents both opportunities for efficiency and challenges related to privacy and security. Understanding how the system works, recognizing its limitations, and knowing your options can help you navigate this new landscape. As technology continues to evolve, staying informed and advocating for your rights will be crucial in shaping the future of air travel.