Making Calls in Wildix Web Collaboration
2 min read
8 months ago
Published on Apr 22, 2024
This response is partially generated with the help of AI. It may contain inaccuracies.
Table of Contents
Tutorial: Making Calls in Wildix Web Collaboration
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Accessing the Colleagues Section:
- Open the Wildix Web Collaboration platform.
- Locate the colleagues section on the interface.
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Calling a Colleague:
- Hover over the name of the colleague you wish to call, for example, Lisa.
- Click on the phone button that appears when you hover over the name. This will initiate the call.
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Alternative Calling Method:
- Click on the three dots next to the colleague's name.
- Select the "Call" option from the menu that appears. This will also initiate the call.
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Calling by Extension:
- If you know the extension of the colleague (e.g., Lisa's extension is 301), you can type the extension in the designated area.
- Press the call button or hit enter to dial the extension.
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Using the Phone Book:
- Navigate to the phone book section.
- Filter the entries to find the colleague's extension, such as Lisa's.
- Click on the extension to initiate the call.
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Searching for a Colleague and Calling:
- In the search bar, type "Find Lisa call 301" to locate and call Lisa by her extension.
- Press enter to initiate the call.
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Directly Dialing an Extension:
- Type the colleague's extension in the search bar.
- Press enter to dial the extension.
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Calling External Numbers:
- To call an external number, type the number in the search bar located in the top left corner.
- For example, type "705 324 7323" and press enter or click the green call button to initiate the call.
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Listen and Confirm:
- Pay attention to the call prompts and instructions to ensure the call is connected successfully.
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Note:
- Ensure you have the necessary permissions and access rights to make calls within the Wildix Web Collaboration platform.
By following these steps, you can easily make calls to your colleagues and external numbers using the Wildix Web Collaboration platform.