Support Form || Maisha Meds app

Introduction

This tutorial provides a step-by-step guide on how to seek support using the Maisha Meds app. The Maisha Meds app is designed for pharmacies, clinics, and drug stores, helping manage sales, inventory, and patient information efficiently. Whether you're setting up the app for the first time or experiencing issues, this guide will walk you through the necessary steps to get the support you need.

Step 1: Download the Maisha Meds App

To get started, you need to download the Maisha Meds app.

• Visit the official sign-up page: Maisha Meds Sign-Up
• It is recommended to use a tablet for optimal experience, but an Android phone will also work.

Step 2: Create Your Pharmacy Account

Once you have downloaded the app, you'll need to create an account for your pharmacy.

• Open the app on your device.
• Follow the on-screen prompts to enter your pharmacy details and set up your account.

Step 3: Perform an Initial Stock Take

After setting up your account, the next step is to perform an initial stock take.

• Gather all stock items currently available in your pharmacy.
• Enter each item into the app, ensuring accurate details for inventory management.

Step 4: Seek Support Through the App

If you require assistance while using the app or encounter issues, you can easily seek support.

• Open the app and navigate to the side menu.
• Look for the support screen option.
• Follow the instructions to submit your support request or query.

Step 5: Contact Support via Email

For more complex issues or if you need help setting up the system, you can email the support team.

• Send your queries to: support@maishameds.org
• Provide detailed information about your issue to receive better assistance.

Step 6: Follow on Social Media

Stay updated with the latest news and support options by following Maisha Meds on social media.

• Facebook: Maisha Meds on Facebook
• LinkedIn: Maisha Meds on LinkedIn
• Twitter: Maisha Meds on Twitter

Conclusion

In summary, seeking support through the Maisha Meds app is a straightforward process. Start by downloading the app and creating your pharmacy account, then perform an initial stock take. If you need help, use the in-app support feature or contact their support team via email. Always keep up with updates by following Maisha Meds on social media. With these steps, you can effectively manage your pharmacy's operations and ensure smooth running of the app.