How to upgrade a Longwatch VCC and LVE

2 min read 6 months ago
Published on Jun 17, 2024 This response is partially generated with the help of AI. It may contain inaccuracies.

Table of Contents

Title: How to Upgrade Longwatch VCC and LVE

  1. Preparation:

    • Ensure you have knowledge of shutting down and closing Longwatch configuration database.
    • Navigate to Longwatch SQL scripts and run LW backup.
    • Answer the questions prompted during the backup process:
      • Enter backup folder: Click "Yes".
      • Backup log: Click "Yes".
      • Create backup path: Click "Yes".
  2. Upgrade Longwatch VCC:

    • Open Longwatch setup as an administrator.
    • Accept the introduction screen.
    • Select the second option and proceed with the defaults.
    • Install program files on Drive C.
    • Use the existing license.
    • Choose the service account and ensure LVE is installed on Drive D.
    • Check the box for database found to retain your configuration.
    • Complete the setup and open the Longwatch control panel.
    • Verify that the VSSL client is running.
  3. Upgrade LVE:

    • Close the Longwatch control panel.
    • Go to the installation bits folder.
    • Run the LVE setup as LVE only (not VCC).
    • Install on the program drive.
    • Configure and add it to the configuration during the installation.
    • Set up the Longwatch service account.
  4. Check LVE Status:

    • Open the Longwatch control panel.
    • Ensure LVE 2 is running.
    • Hide LV1 if it's visible.
    • Open the camera setup and go to LV2, which should be preconfigured.
  5. Enable Simulation Cams:

    • Add simulation cams if needed.
    • Check the Diagnostics page to verify the setup.
  6. Upgrade VCC to the Latest Version:

    • If required, upgrade VCC to the most current version for optimal performance.
  7. Final Steps:

    • Ensure all components are running smoothly.
    • Verify the status of the cameras and configurations.
    • Close any unnecessary windows.

By following these steps, you can successfully upgrade Longwatch VCC and LVE to the latest versions and ensure a seamless monitoring experience.