Schlechte Kununu Bewertungen? Mach das!

Title: How to Handle Negative Kununu Reviews for Your Business

Channel Name: Bernd Leitsoni x RIFFBIRD ®

Description: In this tutorial, Riffbird CEO Bernd Leitsoni shares valuable insights on how to address negative Kununu reviews for your business. Learn practical tips to manage and improve your company's online reputation effectively.

Step-by-Step Tutorial:

1. Understanding the Impact of Negative Reviews:

   • As Bernd Leitsoni explains, negative experiences tend to stick with us more than positive ones, leading to more negative reviews being shared online.
   • Recognize that negative reviews can deter potential employees from applying to your company, impacting your recruitment efforts.

2. Taking Action on Kununu Reviews:

   • Actively engage with and address negative reviews on Kununu to show that your company values feedback and is committed to improvement.
   • Implement strategies to present a balanced view of your company online, not just focusing on negative feedback.

3. Practical Tips for Handling Negative Reviews:

   • Learn from real-life examples like a disappointing restaurant visit to understand how negative reviews can impact your business.
   • Apply the lessons from these examples to your own company to proactively manage and respond to negative feedback.

4. Key Considerations for Kununu:

   • Understand the specific nuances of Kununu reviews and how they can influence perceptions of your company.
   • Take proactive steps to address negative feedback on Kununu and showcase your company in a more positive light.

5. Insights on Negative Reviews:

   • Gain valuable insights on how negative reviews are communicated and the importance of presenting a balanced perspective of your company.
   • Leverage this knowledge to actively shape and improve your company's online reputation.

6. Recap and Summary:

   • Bernd Leitsoni, CEO of Riffbird, emphasizes the importance of actively managing negative reviews and offers practical tips for enhancing your company's image.
   • Remember that addressing negative feedback promptly and constructively can help attract top talent and positively impact your company's reputation.

By following these steps and insights shared in the video, you can effectively navigate and address negative Kununu reviews for your business, ultimately enhancing your online presence and attracting top talent to your company.