License Change How to

Introduction

This tutorial will guide you through the process of changing your license in Vivotek VAST2. Moving your license from one server to another can be essential for maintaining your surveillance system's functionality. This step-by-step guide will ensure a smooth transition and help you avoid common pitfalls.

Step 1: Access the VAST2 License Management

1. Open your Vivotek VAST2 application on the current server.
2. Navigate to the "License" section in the settings menu.
3. Review the existing licenses to ensure you have the information needed for the transfer.

Step 2: Deactivate the License on the Current Server

1. Locate the license you wish to transfer.
2. Click on the option to deactivate or remove the license.
3. Confirm the deactivation when prompted. This step is crucial to free up the license for use on the new server.

Step 3: Obtain the License Key

1. Once the license is deactivated, retrieve the license key from your account or the original purchase confirmation.
2. Keep this key accessible as you will need it for the new server setup.

Step 4: Install VAST2 on the New Server

1. Download and install the Vivotek VAST2 application on your new server.
2. Follow the installation prompts to set up the software correctly.

Step 5: Activate the License on the New Server

1. Once VAST2 is installed, open the application.
2. Navigate to the "License" section in the settings menu.
3. Select the option to activate a new license.
4. Enter the license key you obtained in Step 3.
5. Confirm the activation to finalize the process.

Step 6: Verify License Activation

1. After activation, check the license section to ensure that the new server recognizes the license.
2. Test the software to confirm that all features are functioning properly.

Conclusion

Changing your license in Vivotek VAST2 involves a few straightforward steps: deactivating the license on the current server, obtaining the license key, installing VAST2 on the new server, and activating the license. By following this tutorial, you should be able to complete the process without any issues. If you encounter problems, consider reaching out to Vivotek support for assistance.