Whirlpool Front Load Dryer - How to Find Error Codes and Service Test Modes

Introduction

This tutorial will guide you through accessing error codes and initiating service test modes on the Whirlpool WED5620HW front load dryer. Understanding these diagnostics is essential for troubleshooting and maintaining your dryer effectively.

Step 1: Prepare the Dryer

• Ensure the dryer is plugged into a proper outlet and receiving power.
• The unit should be in standby mode, meaning no lights are illuminated on the interface.
• To enter diagnostic mode more efficiently, power the dryer off and back on using the power button.

Step 2: Access Error Codes

• Select any three buttons from the black section (excluding the start and power buttons) or any three buttons from the white section at the bottom.
• Press the selected buttons in the same sequence three times within 8 seconds. For example, if you choose buttons 1, 2, and 3, press them as follows:
  • 1, 2, 3
  • 1, 2, 3
  • 1, 2, 3

Tips

• Use a light touch when pressing the buttons to ensure the sequence is registered properly.
• If the sequence doesn’t work, consider power cycling the unit again and trying once more.

Understanding the Response

• If entered correctly, all lights will flash, and you might hear a chime. The display will show "888" or the specific error code (e.g., PF, F1 E1) if there are any errors present.

Step 3: Cycle Through Error Codes

• To view multiple error codes, use the third button from your original sequence to cycle through them.
• If you want to clear the error codes:
  • Press and hold the third button for 5 to 6 seconds. The display will reset to "888," indicating the error codes have been cleared.
• To exit the error code mode, press the power button once.

Step 4: Initiate Service Test Mode

• Ensure the unit is in standby mode again.
• Repeat the process to enter diagnostic mode by pressing the same three buttons in sequence.
• Instead of pressing the third button, press the second button in the sequence to enter service test mode.

Observing the Test

• All lights will turn off, and the display may show "001" or similar.
• Press the start button to begin the first stage of tests. This will typically activate the motor, heater, and water valve.

Step 5: Conduct Further Tests

• The display will show "butt" indicating the unit is in a test mode.
• Press the temperature key located on the far right corner of the display to proceed to the next stage.

Continuing the Tests

• After pressing the temperature button, "DRS" will appear on the screen.
• Open the dryer door to stop the current test and advance to the moisture strip test ("Str").

Testing the Moisture Strip

• Locate the moisture strip inside the dryer, either at the front or back.
• Place your fingers on the moisture strip for 5 seconds. This should advance the test.
• If it cycles correctly, "Pas" will display, indicating successful completion.

Conclusion

You've now learned how to access error codes and run service tests on the Whirlpool WED5620HW dryer. Regularly checking and clearing error codes, along with performing service tests, can help keep your appliance running smoothly. For further assistance, consider watching more repair videos or consulting your user manual for in-depth troubleshooting tips.