MaaS360 - iOS DEP Enrollment

Introduction

This tutorial will guide you through the process of enrolling an iOS device using IBM's MaaS360 with Apple Device Enrollment Program (DEP). We'll walk you through each step in the MaaS360 portal and the user experience on the device, ensuring a smooth enrollment process.

Step 1: Access the MaaS360 Portal

• Open your web browser and navigate to the MaaS360 portal.
• Log in with your administrative credentials.

Step 2: Navigate to Enrollment Settings

• Click on the Devices tab in the main menu.
• Select Enrollments from the dropdown.
• Choose Other Enrollment Options, then select Apple Device Enrollment.
• Click on Profiles to view existing enrollment profiles.

Step 3: Create or Edit an Enrollment Profile

• If you do not have a profile, click Add Profile.
• To modify an existing profile, click Edit next to the desired profile.
• Review the enrollment settings:
  • Ensure the profile dictates the user’s enrollment experience.
  • Adjust settings for what can be skipped during the initial setup.
• Remember, changes to the profile will not affect devices already enrolled.

Step 4: Assign the Profile to Devices

• Once the profile is configured, make sure it is assigned to the devices you wish to enroll.
• Verify the devices are listed in the appropriate section to confirm the assignment.

Step 5: Begin Device Enrollment

• Start with the device at the Hello screen.
• Select your preferred language, country, and Wi-Fi network.
• Wait a moment for the device to retrieve the configuration settings.

Step 6: Complete the Remote Management Process

• Once the configuration is retrieved, you will see the Remote Management screen.
• Press Next to proceed.

Step 7: User Authentication (if configured)

• If your enrollment profile requires authentication, an authentication screen will appear.
• Have the user enter their corporate credentials.
• Press Continue to move forward.

Step 8: Accept Terms and Conditions

• Review and accept the terms and conditions presented to you.
• Press Continue to finalize the enrollment process.

Step 9: Verify Enrollment Completion

• After completing the above steps, you should see the device’s Home Screen.
• This indicates that the device has been successfully enrolled in the MaaS360 portal.

Conclusion

You have now completed the iOS DEP enrollment process using MaaS360. Ensure your enrollment profiles are appropriately configured and assigned for future enrollments. For ongoing support and resources, consider visiting the MaaS360 documentation and community links provided. Happy managing!