AI แชทบอท Part 3 | อัปเกรดความฉลาดจำแชทและแนะนำสินค้าได้

Introduction

This tutorial is designed to help you upgrade your AI chatbot to enable conversation memory and product recommendations. By following these steps, you will enhance your chatbot's ability to provide seamless and continuous interaction with customers, making it more effective in guiding them through their inquiries. No coding background is required, and the process can be completed in just a few minutes.

Step 1: Register on Make.com

To begin upgrading your AI chatbot, you’ll first need to register an account on Make.com, which will provide the necessary tools for automating your chatbot’s functionality.

1. Go to Make.com.
2. Click on the registration button.
3. Fill in the required details (email, password, etc.).
4. Confirm your account via the verification email sent to you.

Step 2: Set Up Your Chatbot

Once registered, follow these steps to set up your chatbot on the Make.com platform.

1. Navigate to the dashboard.
2. Select the option to create a new scenario.
3. Choose the chatbot application you are working with (e.g., ChatGPT).
4. Connect your chatbot to the Make.com platform by following the on-screen instructions.

Step 3: Enable Conversation Memory

To make your chatbot remember past conversations, you need to configure memory settings.

1. In the scenario editor, find the memory module.
2. Set up the memory to store user interactions.
3. Specify how long you want to retain the memory (e.g., until the chat ends, or for a specific duration).
4. Save the settings.

Step 4: Implement Product Recommendations

With conversation memory enabled, you can now add functionality for product recommendations.

1. Create a list of products that your chatbot can recommend.
2. In the scenario, add a module for product suggestions based on user input.
3. Use conditional logic to determine when to suggest products (e.g., if a user mentions interest in a specific category).
4. Test the recommendations to ensure they align with user queries.

Step 5: Test Your Chatbot

Before going live, it’s essential to test the entire flow of your chatbot.

1. Use the testing feature in Make.com to simulate conversations.
2. Check if the memory correctly recalls previous interactions.
3. Ensure that product recommendations appear at the appropriate times.
4. Make adjustments as necessary to improve user experience.

Conclusion

By following these steps, you have successfully upgraded your AI chatbot to remember conversations and provide product recommendations. This enhancement not only improves customer engagement but also streamlines their journey through your offerings. To keep your chatbot updated with the latest features and functionalities, regularly check for updates on Make.com and continue learning from the resources available.