Capture Card Not working - FIX

Introduction

If your capture card is not working properly with OBS (Open Broadcaster Software), this guide will help you troubleshoot and resolve common issues. You may encounter problems such as a black screen or no signal during your streaming setup. Follow these steps to get your capture card functioning correctly.

Step 1: Ensure Proper USB Connection

• Make sure your capture card is connected to a USB 3.0 port. This is the most common mistake and crucial for optimal performance.
• Check that the USB cable is securely plugged in and not damaged.

Step 2: Reactivate the Capture Card Source

• Open OBS and locate your capture card source in the Sources list.
• Right-click on the capture card source.
• Select "Properties."
• Deactivate the source by unchecking the box, then reactivate it by checking the box again. This can refresh the connection.

Step 3: Reconnect the Capture Card

• Unplug the capture card from your PC.
• Wait a few seconds before reconnecting it. This simple step can often resolve connectivity issues.

Step 4: Restart Stream Software

• Close OBS completely.
• Unplug all connections from your capture card.
• Wait for about 10 seconds.
• Reconnect everything and relaunch OBS. This may help the software recognize the capture card.

Step 5: Recreate Video Capture Device

• If the previous steps did not work, go back to OBS.
• Delete the existing video capture device from the Sources list.
• Click on the “+” button to add a new capture device.
• Select “Video Capture Device” and ensure the settings are left on default.
• Allow a moment for it to recognize the capture card.

Step 6: Restart Your PC (Last Resort)

• If all else fails, try restarting your computer. Sometimes a fresh start can resolve underlying issues that might not be immediately apparent.

Conclusion

By following these steps, you should be able to fix issues with your capture card not working in OBS. Start by checking the USB connection and reactivating the source, then move through the troubleshooting steps. If the problem persists, consider seeking help on platforms like Twitch or Discord, where you can find supportive communities ready to assist.