VORTEX: How to connect NVR on mobile | VIVOTEK

Introduction

This tutorial will guide you through the process of connecting your Network Video Recorder (NVR) to the VIVOTEK VORTEX mobile app. By following these simple steps, you can enhance your surveillance management and access your NVR remotely.

Step 1: Enable Cloud Service on Your NVR

To connect your NVR with VORTEX, you first need to ensure that the cloud service is activated.

• Access the settings on your NVR.
• Navigate to the cloud service section.
• Enable the cloud service option.
• Make sure to note down any credentials or codes provided as they may be necessary for the app.

Step 2: Download the VORTEX App

Next, you’ll need to download the VORTEX app to your mobile device.

• For iOS devices, download the app from the App Store: VIVOTEK VORTEX on App Store.
• For Android devices, download the app from Google Play: VIVOTEK VORTEX on Google Play.
• Install the app on your mobile device.

Step 3: Create an Account or Log In

Once the app is installed, you will need to create an account or log in if you already have one.

• Open the VORTEX app.
• Follow the prompts to create a new account or enter your existing credentials.
• Verify your account through any required verification steps (like email verification).

Step 4: Add Your NVR to the VORTEX App

With your account set up, now you can add your NVR to the app.

• Open the VORTEX app and navigate to the device management section.
• Select the option to add a new device.
• Choose the QR code scanning option.

Sub-step: Scan the QR Code

• Locate the QR code displayed on your NVR’s interface or in the cloud service settings.
• Use your mobile device to scan the QR code through the VORTEX app.
• Confirm the connection by following any additional prompts in the app.

Step 5: Configure Device Settings

Once your NVR is added, you may want to configure the settings.

• Access the settings for your NVR within the app.
• Customize alerts, notifications, and camera views according to your preferences.

Common Pitfalls to Avoid

• Make sure the NVR is connected to the internet before enabling the cloud service.
• Verify that you are scanning the correct QR code to avoid connection issues.
• Ensure your mobile device is running a compatible OS version to support the VORTEX app.

Conclusion

You have now successfully connected your NVR to the VIVOTEK VORTEX app. Key takeaways include enabling the cloud service, downloading the app, and scanning the QR code to add your device. With your NVR connected, you can efficiently manage your surveillance system from anywhere. Consider exploring the app’s features to fully utilize its capabilities.