Alcatel OXE Beginner. Create an extension

2 min read 1 year ago
Published on Apr 22, 2024 This response is partially generated with the help of AI. It may contain inaccuracies.

Step-by-Step Tutorial: Configuring a User on Alcatel OXE (Omni PCX Enterprise)

  1. Connect to the Alcatel OXE System:

    • Use a Putty session to connect to the Alcatel OXE Enterprise system.
    • Ensure you have the IP address pre-loaded for connection.
  2. Access the System:

    • Use a serial connection to the console port or web-based management (WPM).
    • For WPM, open a Chrome browser and enter the IP address to access the system.
  3. Login to the System:

    • Use the default credentials: Username: MTCL, Password: MTCEO.
    • Ensure the system is in standby mode before making any changes.
  4. Navigate Commands:

    • Type 'MGR' to access the management commands.
    • Use 'Escape' to view different command options.
    • Select 'Keyboard Mapping' to verify common commands like Ctrl+V, Ctrl+F, and Ctrl+C.
  5. Create a User:

    • Highlight 'Users' and press 'Enter'.
    • Scroll down to 'Create' and enter the user details (name, phone type, etc.).
    • Set the phone type (IP or digital) based on the numbering convention.
  6. Configure User Settings:

    • Set the network COS (Class of Service) for external calls.
    • Verify rights and COS settings for outgoing calls.
    • Save changes by pressing 'Ctrl+V'.
  7. Set Additional User Options:

    • Configure settings for incoming calls, voicemail, and call handling.
    • Save changes by pressing 'Ctrl+V'.
  8. View Extensions:

    • Check the list of extensions using the command 'Ctrl+D'.
    • Select the desired extension for the new user.
  9. Update System Time:

    • Enter the command 'swi' to access the time settings.
    • Set the date, time, month, and year as needed.
    • Confirm the changes and update the system time.
  10. Finalize and Save Changes:

    • Review all settings for the new user.
    • Save changes by pressing 'Ctrl+V'.
    • Exit the configuration by pressing 'Ctrl+C'.
  11. Completion:

    • Verify the new user's details and settings.
    • Ensure the time and date on the system are accurate.
    • You have successfully configured a user on the Alcatel OXE system.

This step-by-step tutorial provides detailed instructions for configuring a user on the Alcatel OXE (Omni PCX Enterprise) system based on the provided video tutorial.