2019 Server RDP Fixing, server rdp error, remote desktop error,

Introduction

This tutorial provides a step-by-step guide to fixing Remote Desktop Protocol (RDP) errors on Windows Server 2019. If you're encountering issues connecting to your server via RDP, this guide will help you troubleshoot and resolve common problems, ensuring a smooth remote access experience.

Step 1: Check RDP Settings

• Open Server Manager.
• Navigate to Remote Desktop Services.
• Click on Quick Session Collection.
• Right-click and select Properties.
• Ensure that Allow remote connections to this computer is enabled.
• Verify that the Network Level Authentication option is set according to your security requirements.

Step 2: Configure Firewall Settings

• Open the Windows Defender Firewall settings from the Control Panel.
• Click on Advanced Settings.
• Select Inbound Rules.

Look for the rule named Remote Desktop - User Mode (TCP-In) and ensure it is enabled. If not

• Right-click on the rule and select Enable Rule.
• Additionally, check if any custom firewall rules might be blocking RDP connections.

Step 3: Verify Remote Desktop Services Status

• Open Services by searching for it in the Start menu.
• Locate Remote Desktop Services in the list.

Ensure that the service is running. If it is stopped

• Right-click on it and select Start.
• Consider setting the service to Automatic to prevent it from stopping unexpectedly.

Step 4: Adjust Group Policy Settings

• Press Windows + R, type gpedit.msc, and hit Enter.
• Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
• Find the Allow users to connect remotely using Remote Desktop Services setting and ensure it is set to Enabled.

Step 5: Check User Permissions

• Ensure that the user account you are trying to log in with is part of the Remote Desktop Users group.
• Go to Computer Properties by right-clicking on This PC.
• Click on Remote settings.
• Under the Remote Desktop section, click on Select Users.
• Add the user account if it’s not already listed.

Step 6: Update Network Drivers

• Open Device Manager from the Start menu.
• Expand the Network adapters section.
• Right-click on your network adapter and select Update driver.
• Choose Search automatically for updated driver software and follow the prompts.

Step 7: Test RDP Connection

• Attempt to connect to your server using Remote Desktop Client.
• Make sure to use the correct IP address or hostname.
• If you still face issues, consider using the mstsc /admin command to connect, which may bypass some restrictions.

Conclusion

In this tutorial, we covered essential steps to troubleshoot and fix RDP errors on Windows Server 2019. From checking settings and firewall configurations to adjusting group policies and user permissions, each step is crucial for ensuring reliable remote access. If issues persist after following these steps, consider consulting additional resources or seeking help from IT professionals.